Author Archives: Techme101

U.S. rolls out new chip-related export controls as China makes industry advances

Posted on September 6, 2024 by Techme101

The restrictions cover critical technologies, including quantum computing and semiconductor goods, and is aimed at China and other competitors.

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Does “Off-the-Shelf” Contact Center Integration Really Work?

Posted on September 6, 2024 by Techme101

CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See how it really works here.

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7 Proven Ways to Elevate Your Contact Center Experience

Posted on September 6, 2024 by Techme101

Discover seven easy, 30-minute tweaks you can make to optimize the contact center experience for your customers by this time tomorrow.

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5 Proven Benefits of Contact Center Workforce Optimization

Posted on September 6, 2024 by Techme101

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences.

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Telegram quietly enables users to report private chats to moderators after founder’s arrest

Posted on September 6, 2024 by Techme101

Telegram has quietly updated its policy to allow users to report private chats to its moderators following the arrest of founder Pavel Durov in France over “crimes committed by third parties” on the platform.  The messaging app, which serves nearly … Continue reading →

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Telegram Founder Pavel Durov Defends App in First Comments Since Arrest

Posted on September 6, 2024 by Techme101

Pavel Durov, held in France since last month, blamed “growing pains” for the company’s problems and pledged to make improvements.

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Telegram CEO Durov says his arrest ‘misguided’

Posted on September 6, 2024 by Techme101

Pavel Durov has hit back at French authorities following his arrest in Paris last week.

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“Stop harassing Starlink,” SpaceX President tells Brazilian judge

Posted on September 5, 2024 by Techme101

SpaceX President Gwynne Shotwell made a public plea to one of Brazil’s top judicial figures on Thursday, asking him to “please stop harassing Starlink” amid the ongoing battle in the country against Elon Musk’s social media business X.  Musk has … Continue reading →

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Salesforce to acquire startup Own for $1.9 billion in cash

Posted on September 5, 2024 by Techme101

Salesforce’s deal machine is clearly working again, following announcements about small acquisitions such as PredictSpring and Tenyx.

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Close CRM Review (2024): Features, Pros, Cons, and Pricing

Posted on September 5, 2024 by Techme101

Get an in-depth review of Close CRM, covering its features, pricing, pros, and cons. Find out if it’s the right tool for your sales team.

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