Tag Archives: TechRepublic

The best IVR systems are designed to easily manage inbound calls at scale, but can also be a solution for the needs of a small business. Check out the top six software to see which is the best fit for … Continue reading →

RingCentral is one of the most powerful all-in-one communication platforms for midsize and large businesses. Learn more about the key features and pricing in our in-depth review, plus find alternative call center software options for small businesses.

The AI industry is a small world – and multiple jurisdictions are determined to keep an eye on exactly how small.

Explore the key features and benefits of hybrid project management, and create a step-by-step plan to choose features, implement tools and train your team.

SIP trunking is a cost-effective option for modernizing legacy phone systems with minimal disruption. Discover the best SIP trunking providers and how to choose one in our complete buyer’s guide.

Prepare for your cybersecurity certification with comprehensive study materials (including 30 hours of videos and hands-on labs) and expert guidance.

SearchGPT combines AI-generated content with human-written articles in a search engine format that can handle follow-up questions.

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget.

“A small percentage of user queries” will show AI-generated results in the initial test, Microsoft announced on Thursday.

Discover the top scrumban project management software of 2024. Explore key features, pricing and best use cases as you learn how they blend scrum with kanban to enhance adaptability and effectiveness.