Category Archives: Business

An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess

When an AI model for code-editing company Cursor hallucinated a new rule, users revolted.

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Judge Blocks DOGE From Laying Off 90 Percent of CFPB

The Trump administration and DOGE tried to cut more than 1,400 employees at the Consumer Financial Protection Bureau. An employee union and other groups are fighting to keep the regulator intact.

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ICE Is Paying Palantir $30 Million to Build ‘ImmigrationOS’ Surveillance Platform

In a document published Thursday, ICE explained the functions that it expects Palantir to include in a prototype of a new program to give the agency “near real-time” data about people self-deporting.

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Meta’s Monopoly Made It a Fair-Weather Friend

As the FTC trial has shown, a lack of competition allowed the company to shift its focus away from users—and toward its bottom line.

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Google Is Once Again Deemed a Monopoly, This Time in Ad Tech

The future of Google’s advertising business is at stake after a federal judge found the company illegally monopolized parts of it.

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How Americans Are Surveilled During Protests

Here’s what you need to know about surveillance technology and protests—and how you can best protect yourself.

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Thousands of Urine and Tissue Samples Are in Danger of Rotting After Staff Cuts at a CDC Laboratory

Workers who recently lost their jobs at the National Institute for Occupational Safety say they’re concerned that there’s no plan for managing biological samples tied to research projects.

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New Jersey Sues Discord for Allegedly Failing to Protect Children

The New Jersey attorney general claims Discord’s features to keep children under 13 safe from sexual predators and harmful content are inadequate.

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Trump’s Tariffs Haven’t Resulted in Higher Prices on Amazon—Yet

The ecommerce site penalizes sellers for abrupt price hikes, and many are hesitant to make risky changes amid a volatile trade war.

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Will Meta Really Have to Sell Instagram and WhatsApp?

On this episode of “Uncanny Valley,” we unpack the trial between Meta and the FTC.

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