When Customers Adore Queue Callbacks (+3 Times They Don’t)

Posted on November 19, 2024 by Techme101

Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for call centers.

Posted in Tech | Tagged | Comments Off on When Customers Adore Queue Callbacks (+3 Times They Don’t)

GitHub launches $1.25M open source fund with a focus on security

Posted on November 19, 2024 by Techme101

The open source funding problem is very real, but a slew of initiatives have emerged of late, with startups, corporations, and venture capitalists launching various programs to support some of the most critical projects via equity-free financing. Today it’s GitHub’s turn, launching the GitHub Secure Open Source Fund with an initial commitment of $1.25 million […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on GitHub launches $1.25M open source fund with a focus on security

Google’s Gemini chatbot now has memory

Posted on November 19, 2024 by Techme101

Google’s Gemini chatbot can now remember things like info about your life, work, and personal preferences. As flagged by posters on X (and Google’s official account), a “memory” feature has begun rolling out to certain Gemini users, including this reporter. Like ChatGPT’s memory, Gemini’s adds context to the current conversation. For example, tell Gemini to […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Google’s Gemini chatbot now has memory

Bitcoin edges higher as tensions mount between Ukraine and Russia

Posted on November 19, 2024 by Techme101

Bitcoin moved higher on Tuesday even as other risk assets sold off amid rising geopolitical tensions between Ukraine and Russia.

Posted in Tech | Tagged | Comments Off on Bitcoin edges higher as tensions mount between Ukraine and Russia

UK Clears Alphabet’s Partnership with Anthropic of Competition Concerns

Posted on November 19, 2024 by Techme101

Google’s parent company has agreed to invest up to $2 billion in the AI startup and owns a 10% stake. Meanwhile, the Claude models are hosted with Google Cloud services.

Posted in Tech | Tagged | Comments Off on UK Clears Alphabet’s Partnership with Anthropic of Competition Concerns

Over £11.5 Million Lost to UK Online Shopping Fraud During Christmas 2023

Posted on November 19, 2024 by Techme101

This marks at least a £1.1 million increase over the previous year, and Britain’s cyber chief says that AI is partly to blame.

Posted in Tech | Tagged | Comments Off on Over £11.5 Million Lost to UK Online Shopping Fraud During Christmas 2023

Bluesky tops 20M users, narrowing gap with Instagram Threads

Posted on November 19, 2024 by Techme101

Bluesky, the social network and X competitor has been benefiting from a surge of departures from the Elon Musk-owned app formerly known as Twitter. Today, Bluesky has hit a major milestone: it’s topped 20 million users. What’s more, new data indicates the app’s rapid growth is seeing it close the gap with another prominent X […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Bluesky tops 20M users, narrowing gap with Instagram Threads

Physical AI startup BrightAI bootstraps to $80M in revenue

Posted on November 19, 2024 by Techme101

When Alex Hawkinson was the CEO of SmartThings, the consumer-focused connected devices company he co-founded and sold to Samsung for around $200 million, he kept thinking that Internet of Things (IoT) technology could probably solve bigger issues. He left SmartThings in 2018 to figure out where connected devices could make the largest impact. He co-founded […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Physical AI startup BrightAI bootstraps to $80M in revenue

Bose buys McIntosh, storied maker of high-end luxury audio equipment

Posted on November 19, 2024 by Techme101

McIntosh has been making high-end amplifiers and other audio equipment since 1949, and one of its devices can cost tens of thousands of dollars.

Posted in Tech | Tagged | Comments Off on Bose buys McIntosh, storied maker of high-end luxury audio equipment

Instagram testing tool that removes all recommended posts

Posted on November 19, 2024 by Techme101

Its reset feature would cleanse a user’s feed of personalised content suggested by algorithm.

Posted in Tech | Tagged | Comments Off on Instagram testing tool that removes all recommended posts