Tag Archives: TechRepublic

9 Reasons a Hosted IVR Beats Managing Your Own System

If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut costs, and boost efficiency for your business.

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The 6 Best Mobile POS Systems for 2024

The right mobile POS app can make accepting payments incredibly convenient. We’re breaking down our six leading picks to help you find a match.

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Black Hat and DEF CON Roundup 2024: CrowdStrike Accepts ‘Epic Fail’ Award

Discover the latest cybersecurity trends and techniques in this year’s Black Hat and DEF CON roundup.

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Secureworks Fills Australian Mid-Market Demand for Simplified Cyber Security Solutions

The CEO of a burgeoning cybersecurity firm spoke to TechRepublic about XDR, ransomware, the Crowdstrike outage and what organisations can do to prepare for cyberattacks.

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Vonage Business Communications Review (2024): Is It Worth It?

Vonage offers basic VoIP calling features that aren’t necessarily unique, but it stands out for a very specific use case that may make it the right pick for your business.

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Can Visual IVR Really Help Callers? 5 Ideal Use Cases

From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer service.

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Common Business-Related Phishing Scams Include Fake HR and IT Subject Lines

KnowBe4 Security Awareness Advocate Erich Kron talked to TechRepublic about the importance of assessing a seemingly urgent email before clicking any links.

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Creatio CRM Review (2024): Features, Pricing and Benefits

Discover how Creatio CRM’s no-code automations can streamline your business processes and improve customer relationship management. Compare features and pricing with CRM alternatives.

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Norton Secure VPN vs NordVPN (2024): Which VPN Is the Best?

Compare Norton Secure VPN and NordVPN based on speed, server options, privacy and support to learn which is better.

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Australian Enterprises Coming 4th in 2024 Global Survey of Generative AI Usage

Businesses in China, the U.K. and the U.S. are using generative AI more than Australia. But the Aussies lead in understanding, planning for, and implementing generative AI use policies.

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