Tag Archives: TechRepublic

An emerging technology is reshaping the way we teach, learn, and interact within educational environments. Discover the technological concepts behind this realm in this summary.

Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service.

Learn how caller ID works, why people use it, how you can manage your own caller ID data, and how to protect yourself.

Google owns four prominent ad tech tools, and the Competition and Markets Authority said it is using its industry dominance to prevent competition from rivals.

The internet-facing assets were found to be susceptible to potential exploitation in a sample of 90 banking and financial services organisations.

The latest update in Microsoft PowerToys enhances productivity and streamlines workflows.

Even as global efforts are made to create policies, new plants and marketplaces for semiconductors, unpredictable demand and continued talent shortages cast doubt on what the future will bring.

Learn all about essential leadership skills and ethical strategies to drive your business forward with this comprehensive Leadership Essentials bundle.

CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See how it really works here.

Discover seven easy, 30-minute tweaks you can make to optimize the contact center experience for your customers by this time tomorrow.