Tag Archives: TechRepublic

Learn how selecting the right rate center can help you maximize savings on calls for your business and customers.

Do you use Linux machines in your data center? If so, it’s probably a good idea to regularly check the health of the SSD drives used on those machines. Here’s how to do it.

Ideally, generative AI should augment, not replace, cybersecurity workers. But ROI still proves a challenge.

Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your equipment.

TechRepublic looks back at the biggest artificial intelligence stories of 2024, from Apple putting AI in phones to global governments weighing in.

Astrill VPN is touted as one of the best VPNs around. But is it worth the extra money?

If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how to fix them.

Thoughtful use of IVR routing can streamline operations almost immediately. Learn how to connect customers faster for a better experience.

Cashed-up ransomware criminals may exploit more zero days while potential blanket ransomware payment bans hang over defenders like a shadow.

Whether you are setting up your first IVR phone tree or optimizing an existing one, these are the most important best practices to follow.